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Terms & conditions
Last Updated: 03/05/2025
Welcome to Pawfection Club! These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.
1. General Conditions
You must be at least 18 years old or have parental consent to use our site.
We reserve the right to refuse service to anyone for any reason at any time.
Prices and product availability are subject to change without notice.
2. Products & Services
We strive to provide accurate descriptions and images, but we do not guarantee that product details (including colors, sizes, or materials) will be completely accurate.
Some products may have limited quantities and are subject to return or exchange only according to our Return Policy.
3. Orders & Payments
We accept various payment methods, including credit cards and PayPal.
We reserve the right to cancel or refuse any order if we suspect fraudulent activity or incorrect billing information.
4. Shipping & Delivery
Order Processing: Orders are processed within 3 - 6 business days.
Shipping Timeframe: We strive to ship products within 7 - 14 business days after processing. If no specific shipping timeframe is stated, we will ship within 30 days as required by the FTC's Mail, Internet, or Telephone Order Merchandise Rule.
Delay Notification: If we are unable to ship within the promised time, we will notify you with a revised shipment date and provide the option to cancel your order for a full refund.
Shipping Variations: Shipping times may vary depending on location, carrier delays, or external factors beyond our control.
Liability: Once shipped, we are not responsible for lost, stolen, or delayed packages.
5. Returns & Refunds
Our return policy allows for returns within 30 days of purchase. Items must be in original condition with packaging.
Certain items, such as perishable goods or personalized items, are not eligible for return.
Refunds are processed within 3 - 14 business days upon receipt of the returned item.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
6. User Accounts & Security
You are responsible for maintaining the security of your account and password.
Any unauthorized use of your account should be reported immediately.
7. Intellectual Property
All content on our site (including images, logos, and text) is the property of Pawfection Club and may not be used without permission.
8. Limitation of Liability
We are not responsible for any damages, losses, or injuries resulting from the use of our products.
In no case shall our liability exceed the amount paid for the product.
9. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the site constitutes acceptance of any changes.
10. Contact Information
If you have any questions regarding these Terms, please contact us at clubpawfection@gmail.com.
By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms of Service.